Two plans. Fixed monthly. Quoted for you
Both plans are priced per device, per month, and quoted once we know how many devices you run. You know the figure before the month starts, and it does not change because something went wrong. Pick the one that matches how much you want handled for you.
A remote-first managed IT service offering proactive monitoring, device security, and on-demand support.
- Remote monitoring & managementincl.
- Automated monitoring & remediationincl.
- Endpoint security (EDR)incl.
- Managed environment standardsincl.
- Service ticketingincl.
- Microsoft 365 oversightincl.
- Proactive maintenance & patching—
- Prepaid remote support—
Remote and onsite support is available as required and billed separately at standard labour rates.
Request a quoteA fully managed IT plan with proactive monitoring, maintenance, and monthly prepaid support per device.
- Remote monitoring & managementincl.
- Automated monitoring & remediationincl.
- Endpoint security (EDR)incl.
- Managed environment standardsincl.
- Service ticketingincl.
- Microsoft 365 oversightincl.
- Proactive maintenance & patchingincl.
- Prepaid remote support30 min
Proactive monitoring does not consume prepaid support time. Onsite support is billed separately.
Request a quote
Support Suite protects. Business Suite maintains.
Support Suite covers the watching: monitoring, endpoint security and standards, with support billed as you use it. Business Suite adds the doing — patching, proactive maintenance and prepaid support time each month, so the routine work is already paid for.
Four things worth knowing before you sign.
Per device, not per user
If a staff member uses a laptop and a desktop, that is two devices. We count them with you before anything is signed, and the count is reviewed as your team changes.
Month to month
No lock-in term. If the service is not worth what you pay for it, we would rather know than hold you to a contract.
Projects are quoted separately
Migrations, new builds and site work sit outside the monthly plan. You get a written quote before anything starts.
Onsite is billed as used
Remote work is covered by your plan's inclusions. Where a job needs hands on site, that time is billed at standard labour rates.
Frequently asked questions.
Is there a minimum number of devices?
Three devices. Above that the plans work the same way for five devices as for fifty — your quote simply scales with the count.
What happens if we add or remove a device?
Tell us and the count changes from the next billing period. You are not charged for machines that have left the business.
Can we start on Support Suite and move up?
Yes, and most businesses do. Moving between plans takes effect from the next billing period with no changeover fee.
What is not covered by either plan?
Hardware purchases, software licences, project work and onsite labour. All of it is quoted before it starts, so nothing appears on an invoice you did not agree to.
What is included in managed IT?
System monitoring, helpdesk support, cybersecurity protection, Microsoft 365 or Google Workspace management, backup, network management and ongoing maintenance. The plan sets what is covered every month; anything outside it is quoted before it starts.
Can you work with our existing IT provider?
Yes. We regularly take over from an incumbent provider or work alongside one during a transition, and we handle the handover so you are not caught in the middle.
What happens if you're unavailable?
Monitoring, patching and endpoint protection run automatically around the clock, so your systems stay covered regardless. For hands-on work, we let you know in advance about any period we are away and arrange cover for anything urgent.
Request a quote.
Tell us how many devices you run and we'll come back with your figure — usually the same business day.
- Phone
- 0494 182 034
- info@gardsystems.com.au
- Based in
- Bendigo VIC 3550
- Service area
- Bendigo & surrounding areas